How can we help?
Send us a message about product access, an existing purchase, partnerships, press, or another general question.
Trying to choose between the Mini-Check, Starter Kit and Trip Decision Review? Compare your options first.
Check whether your question belongs here.
Contact us about:
- Access or account problems after purchase.
- A question about an existing order.
- General questions about Ticked Bucket List.
- Partnership, clinician, creator, travel-advisor or press enquiries.
Contact someone else for:
- Diagnosis, symptoms, medication or treatment advice.
- Medical clearance or decisions about whether you are safe to travel.
- Urgent or emergency medical help.
- Insurance, legal, visa or full-service travel-booking advice.
For medical questions, contact your own clinician. For urgent or emergency help, use the appropriate local emergency service.
Tell us what you need help with.
Choose the closest reason in the form and include only the information needed to understand your question.
Please do not include medical records, detailed health information, medication lists or other sensitive personal information.
We usually reply within 1–2 business days.
You may find the answer without waiting for a reply.
Compare the available planning options and choose the smallest useful next step for your trip.
Planning support only—not medical advice, medical clearance, emergency care or travel booking.
Before you send your message
Which planning option should I choose?
Use the support comparison page to compare the free Mini-Check, $69 Starter Kit and $395 Trip Decision Review. Compare support options.
Can Ticked Bucket List answer a medical question?
No. Ticked Bucket List does not provide diagnosis, treatment, prescribing, medication guidance, medical clearance or decisions about whether you are safe to travel.
What if I need urgent help?
Ticked Bucket List does not provide urgent or emergency care. Contact an appropriate clinician or use your local emergency services.