Terms of use and purchase

Terms & Conditions

Effective date:

These Terms explain how Ticked Bucket List works, what is included when you purchase the Travel Again Starter Kit or agree to a Trip Decision Review, and the responsibilities and limits that apply. Free tools and resources remain available without a purchase.

Before you use or buy

  • Ticked Bucket List is operated by Pain Strategies and provides travel-planning support, not medical care or bookings.
  • The Free Mini-Check, Trip Load Scan and other identified free resources do not require a paid purchase.
  • The Travel Again Starter Kit costs US$69 once and is self-guided; it does not include a personal review.
  • Trip Decision Review costs US$395 per accepted review. Applying is free. Scope, availability and timing are agreed before payment.
  • Kit trip information is saved in your browser, not automatically across devices. Back up any work you wish to retain.
  • Refund, cancellation and liability rules are always subject to rights that cannot lawfully be excluded.

1. Agreement and operator

Ticked Bucket List is operated by Pain Strategies. In these Terms, “Ticked Bucket List”, “TBL”, “we”, “us” and “our” mean Pain Strategies when it operates the website or supplies a product or service under the Ticked Bucket List brand.

These Terms apply to use of the website and its tools, and to purchases and agreed services where relevant. Before a paid transaction, you should be able to review the product or service details, price and applicable terms, and accept or decline the purchase. Browsing a public page alone does not make you a purchaser.

Other documents may also apply, including the Privacy Policy, Safety & Boundaries, Medical & Travel Disclaimer, the relevant product or service page, checkout terms, order confirmation, invoice and accepted service particulars.

Transaction-specific terms may add or clarify details for a particular purchase or service. If they conflict with these general Terms, the transaction-specific terms control that transaction to the extent of the conflict, subject to rights and obligations that cannot lawfully be excluded or changed.

2. Services and boundaries

TBL provides practical travel-planning information, free tools, a reusable self-guided Travel Again Starter Kit and, where accepted, a separate written Trip Decision Review. You may use free resources without purchasing either paid option.

Planning support, not medical care

TBL does not provide diagnosis, treatment, prescribing, medication changes, medical monitoring, medical clearance, fitness-to-travel or fitness-to-fly certification, urgent care or emergency care.

TBL is not a travel agency, tour operator, insurer, law firm, embassy, regulator, airline, accessibility certifier or booking service. It does not make bookings, issue official permission or guarantee accessibility, provider performance, insurance cover, symptom control or travel outcomes.

Using TBL does not create a doctor-patient, clinician-patient, travel-agent, insurer, fiduciary or lawyer-client relationship.

References to “trip fit”, “load” or “energy” describe planning considerations. They do not assess medical fitness or predict whether travel will be safe or symptom-free.

3. Eligibility, accounts and browser-local data

Age and legal capacity

You must be at least 18 years old and legally able to enter a contract to buy a paid product or enter a Trip Decision Review agreement, unless applicable law and an approved workflow allow otherwise.

Accounts and access

  • Provide accurate account, order and contact information.
  • Keep login details, access links and devices reasonably secure.
  • Use your own authorised account. Do not share login details or paid access with other independent users.
  • Tell us promptly if you believe paid access has been used without permission.

Browser-local trip data

Some TBL tools store answers or progress in the browser on the device you use. This is separate from customer-account access.

  • Clearing browser data may remove saved trip information.
  • Changing browser or device does not automatically move browser-local trip data.
  • Where an export or backup option is available, use it before changing device or clearing site data.
  • You are responsible for copies you download, export, email, print or share.

4. Travel Again Starter Kit — $69

The Travel Again Starter Kit is a self-guided digital planning product currently offered for US$69 as a one-time payment. It is not a subscription and does not include an individual medical or travel-planning review.

  • Access is supplied through the customer-account route described at purchase.
  • The purchaser may use the Starter Kit for their own future trips, subject to these Terms and any product-specific licence.
  • Trip answers and progress are browser-local unless a feature expressly says otherwise.
  • Browser-local trip data is not automatically synchronised between devices.
  • Available export or backup functions are intended to help the purchaser preserve or move their own trip data.

Purchase grants a personal, non-transferable, non-commercial licence for the purchaser to use the Kit for their own planning of future trips. A companion may help with that planning, but the purchaser must not distribute Kit access or use a personal purchase to provide a commercial planning service for multiple clients. This licence does not transfer ownership of TBL’s methods, software, text, templates or design.

Read the current Travel Again Starter Kit page and checkout information before purchase.

5. Trip Decision Review — $395

Trip Decision Review is a separate written travel-planning service priced at US$395 per accepted review. It examines one developed trip and one agreed, unresolved planning decision. It is not a service to build an itinerary from scratch.

  • Applying to check fit and availability is free and does not reserve a place.
  • TBL aims to respond to a short application within two business days; availability and acceptance are not guaranteed.
  • Before payment, TBL confirms the main review question, scope, limits, information deadline, start date, expected delivery date and offer expiry in writing.
  • The ordinary scope is up to 14 travel days, two main destination bases, four travellers, one itinerary version and one main decision; comparing two developed versions requires express agreement.
  • After an accepted offer and payment, TBL requests relevant materials within the agreed scope (normally up to five files and 20 pages in total). Do not submit private Kit backup files.
  • The deliverable is an accessible written PDF, typically six to eight pages. Delivery is normally within five business days after all required information is received, subject to the agreed report date.
  • The accepted offer specifies one related written follow-up submission and its limits; it is normally due within seven days after delivery. No live call is included unless expressly agreed.
  • Where offered, a possible US$69 Starter Kit credit for the same trip and a Kit purchased within the previous 90 days is discretionary and must be confirmed in writing before payment.

The accepted written offer, invoice and transaction-specific terms define what TBL has agreed to deliver. A new trip, a new main question or a material change may require a new agreement. An application or fit check alone is not paid advice.

TBL may decline, redirect, pause or close a request that is outside scope, materially incomplete, abusive, unsafe to handle as travel planning, legally problematic or materially different from the accepted trip or decision.

Read the current Trip Decision Review page before applying.

6. Orders, payments, refunds and access

Prices and payment

The current published prices are $69 USD for the Starter Kit and $395 USD for Trip Decision Review. Prices may change for future purchases. The price and currency shown at checkout or on the invoice govern the transaction being entered into.

Payments are handled by third-party payment providers. Pain Strategies may receive transaction, status, amount, invoice, receipt, refund and support information needed to fulfil and account for the transaction, but does not receive the user's full payment-card number.

Starter Kit refunds

The Starter Kit is digital access supplied after payment. The ordinary policy is that a change-of-mind refund is not offered once access is supplied, <strong>except where applicable consumer law, a billing error, duplicate charge, failure to supply access or another legal remedy requires a correction, refund or other remedy</strong>. Review the checkout information before paying.

Trip Decision Review cancellations and refunds

  • There is no charge before payment.
  • After payment but before work begins, an accepted cancellation request is ordinarily refunded, subject only to any unavoidable processor deduction that was lawfully and clearly disclosed before payment.
  • Once review work has begun, a change-of-mind refund is not ordinarily available, subject to rights that cannot lawfully be excluded and the accepted service agreement.
  • If TBL cannot deliver an accepted paid service, the failure will be corrected or the affected amount refunded as required by the accepted terms and applicable law.
  • A material change to the trip or main decision may require the work to pause, be re-scoped or close. One review does not automatically cover a replacement trip or a new main decision.

The transaction should show the total price, essential product or service terms, and a chance to correct errors before payment. Keep the order confirmation, invoice and any accepted Review offer as your record. Rules on cancellation and consumer remedies may vary by applicable law and purchaser location.

Access or payment problems

Contact info@tickedbucketlist.com with the purchase email, date, amount and transaction reference. Do not send full payment-card information.

Nothing in these Terms removes mandatory consumer rights or prevents use of a complaint, chargeback or other remedy available under applicable law.

7. Information, privacy and user responsibilities

Information you provide

You are responsible for ensuring that information you submit is accurate, relevant, current and yours to provide.

Do not send unnecessary medical records, payment-card information, identity documents or unrelated sensitive information through general forms, email or service intake. The Privacy Policy explains how information is handled.

Your planning responsibilities

You remain responsible for:

  • medical, medication and fitness-to-travel decisions;
  • insurance cover, exclusions, claims and assistance routes;
  • passports, visas, transit, entry requirements and local laws;
  • bookings, cancellations, refunds and provider contracts;
  • airline, airport, accommodation and accessibility arrangements;
  • deciding whether a particular itinerary, activity, pace or environment is appropriate for you;
  • confirming important facts with the responsible provider or official source before relying on them.

8. Responsible use and intellectual property

Acceptable use

You must not:

  • use the website or products for unlawful, harmful or fraudulent purposes;
  • bypass payment, access, account, safety or technical controls;
  • interfere with, overload, probe or security-test the service without permission;
  • submit false, abusive, misleading, infringing or irrelevant content;
  • present a TBL output as medical, legal, insurance, official or provider-approved advice;
  • use another person’s account, purchase or service without permission.

Intellectual property and personal licence

Pain Strategies owns or licenses the Ticked Bucket List website, branding, text, tools, design, planning methods, templates, guides, downloads and other materials.

You may use materials supplied to you for your own personal, non-commercial travel planning, subject to the applicable product licence. You may not copy, resell, republish, redistribute, scrape, remove notices, create a competing commercial product from, or use the materials to train or evaluate a system without written permission.

9. Third parties, changing information and availability

The website may use or link to payment providers, Squarespace, account tools, forms, email services, analytics, travel providers, official sources and other third parties. A third party controls its own services, terms, privacy practices, availability, policies and decisions.

Travel information can change, including schedules, closures, strikes, entry requirements, airline procedures, accessibility details, prices and local conditions. Verify a material fact with the provider or official source that controls it before relying on it.

TBL may maintain, update, suspend, limit or discontinue a page, tool or feature. Where a change materially affects an existing paid entitlement or accepted service, the applicable purchase terms, service-specific terms and mandatory rights continue to apply.

© 2026 Ticked Bucket List, operated by Pain Strategies. Published Terms apply only after approval and deployment.